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PROMIND

KNOWS TECH

(Complaint Redressal App)​

In order to ensure transparency & effectiveness in our services we have recently launched a user-friendly app, which works both on IOS & Android Operating Systems.

SNAGS

Registering snags related to the scope of service. (Ticket-raising system to ensure the right people are allocated to the right work)

PERFORMANCE EVALATION

Effective performance evaluation of all teams in the most transparent manner.

IDENTIFICATION OF INEFFICIENCIES

Identification of workspace inefficiencies, trends & potential WCGWs (What Can Go Wrongs)

DATA ANALYSIS

Real-time visibility of service performance data at one place

  • Empowers the end-user to register complaints directly

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  • Generates Automated Reports to evaluate performance

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  • Enhances accountability

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  • User Friendly

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  • Works both on Android & IOS

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