(Complaint Redressal App)
In order to ensure transparency & effectiveness in our services we have recently launched a user-friendly app, which works both on IOS & Android Operating Systems.
Registering snags related to the scope of service. (Ticket-raising system to ensure the right people are allocated to the right work)
Effective performance evaluation of all teams in the most transparent manner.
IDENTIFICATION OF INEFFICIENCIES
Identification of workspace inefficiencies, trends & potential WCGWs (What Can Go Wrongs)
Real-time visibility of service performance data at one place
Empowers the end-user to register complaints directly
Generates Automated Reports to evaluate performance
Works both on Android & IOS